In the past month I have taken three people personal shopping in the mall. Outside of my PR Event Marketing company I have become this image/style consultant. My clients want to make an impression at an event, become a bit more edgy or want to transition working 9p-5p to playing from 9p-3am. It has been an experience spending time in the Mall and giving fashion advice.
Before a store opens sales associates are getting prepped for the day. Their manager gives them their sales goals, the amount of tank tops they have to sell (because of the weekend promotion) and they are given the low numbers that they had the previous day. This sales person is ready to get a high ADS (average dollar per sale) in their 4-6 hour shift. They have been trained to tell every woman that walks through the door that they have great shoes. They have been trained to let their customer know that everything they have on looks incredible! The doors open and in come my client and I, soon to be hated.
“No I don’t want an extra tank top for ten dollars!”
“No I came to get this belt and this belt only, I am not going to spend $50 to get a $15 gift certificate for my next purchase”
The more I got involved in the sale the more the sales person showed hatred towards me. My client appreciated the honesty when I tell her that green is not her color or that she should show her legs and try a short skirt.
“I don’t need to buy an extra pair of socks to get one free, you only have one good pair!”
There was one sales person that kept giving us her name. No matter where we were she would pop up and remind us her name. She even came up to the register while we were in line and clipped a card with her name on it to one of the hangers. I am sorry but if I tell someone I don’t need help don’t try and help me. Maybe if I am more rude they will ban me from the Mall.